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System Administrator - Clintwood, VA

System Administrator - Clintwood, VA (Job Number:441252)
Description:
Job Description
SAIC is hiring a System Admin/End User Support to support a civilian government agency located in Clintwood, VA.
Must be a US Citizen with the ability to obtain a Federal Public Trust clearance.
Under minimal supervision, provides on-site technical support by performing installation, repair, and preventative maintenance of workstations and related software/hardware.
Coordinate and perform software installations and upgrades to operating systems and software packages (primarily Windows 10).
Troubleshoot software and hardware failures and apply domain specific knowledge to return equipment to operational status within agreed upon Service Level Agreements (SLA's).
Install, troubleshoot, repair, operate, and maintain computers, workstations, laptops, thin clients, printers, scanners, and any other equipment within the scope of this task.
Assist with management of the IBM Endpoint Management (BigFix) System.
Creation and testing of deployable software packages, and software asset management, and software license management.
Create, test, deploy and manage FRTIB standard computer images.
Troubleshoots software and hardware failures and apply domain specific knowledge to return systems to operational status within agreed upon Service Level Agreements (SLA's).
Interact daily with supervisor, peer groups and customers in order to manage work flow in timely and professional manner.
Ability to work in a dynamic environment and non- standard hours when needed; mission focused.
Be able to write technical documentation not limited to Standard Operating Procedures and Technical Reviews of possible future products.
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Qualifications:
Qualifications
Required Experience:
Bachelors with 2 years experience or additional experience in lieu of degree.
US Citizen with the ability to obtain a Federal Public Trust clearance.
Extensive experience with deploying, configuring and troubleshooting Microsoft OS (Windows 10), Active Directory, and Microsoft Office suite products.
Needs to be customer oriented, with excellent customer support skills in person, by email and over the phone.
Must be a US Citizen with the ability to obtain a Federal Public Trust clearance.
Desired Experience:
Experience with IBM's Big Fix products.
Experience creating, testing, deploying and managing computer images.
Experience with migrating users from Windows 7 to Windows 10.
SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see My SAIC Benefits. EOE AA M/F/Vet/Disability
Job Posting: Oct 25, 2018, 7:14:16 AM
Primary Location: United States-VA-CLINTWOOD
Clearance Level Must Currently Possess: None
Clearance Level Must Be Able to Obtain: Other Clearance
Potential for Teleworking: No
Travel: None
Shift: Day Job
Schedule: Full-time



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