Customer Service Rep I- Clintwood¸ VA
Job Description:
The Customer Service Representative I fields incoming calls and inquiries from customers.
Additional duties of the Customer Service Representative include, but are not limited to the following:
oAssists customers with questions and concerns.
oMaintains customer information in the computer system.
oFacilitates resolution to routine problems.
This position typically reports to a manager or supervisor.
Work is generally performed in a normal office environment where there is minimal exposure to unpleasant and/or hazardous working conditions.
Job assignments may require working at the client site where working conditions may vary.
Travel may be required.
Required Skills and
Experience:
The Customer Service Rep I requires a High School diploma or equivalent and six months' experience.
This position supports a U.
S.
Government contract whose terms require that candidates be a U.
S citizen as well as be able to successfully undergo a background investigation.
oMust be able to pass a Microsoft Windows and typing assesment.
oMust be able to pass a Training Assesment after the 4 week training period.
Employment Type:
Full time.
Estimated Salary: $20 to $28 per hour based on qualifications.
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